KTG-Development develops and provides mobile game services that entertain people around the world. This Privacy Policy (“Policy”) describes how and when KTG-Development (“We”, “Us”, or “Our”) collects, manages, uses, and shares your information when you (“You”, “Players” or “Users”) use our services. This Privacy Policy applies to KTG-Development' games, websites and related services, which we here collectively call the Service.
The scope of this Policy is limited to the information collected or received by KTG-Development through your use of the Service. KTG-Development is not responsible for the actions of third parties – people or companies – their use of information you provide to them, or any products or services they may offer. By using the Service, you are expressing your agreement to this Policy and the processing of your data in the manner provided in this Policy. If you do not agree to these terms, please do not use the Service.
Third-party Privacy Policy
Except as otherwise discussed in this Privacy Policy, this Privacy Policy only addresses the use and disclosure of information we collect from you. Other sites accessible through our site have their own privacy policies and data collection, use and disclosure practices. Please consult each site’s privacy policy. We are not responsible for the policies or practices of third parties.
Some parts of our Services are provided by a third-party Service Providers, who may collect and record information about your use of our Services. Additionally, other companies that place advertisements on our Websites, Games and/or Applications may collect information about you when you view or click on their advertising through the use of cookies. We cannot control the activities of such third parties and cannot guarantee that they will adhere to the privacy and security practices same or similar to ours.
Information Collection and Usage
Game Play Data
Whenever you play our games, we collect data about all of your interactions with the game and with other players. The Information we collect may include Player ID, your progress in the game, IP address, device ID and/or other information that, we believe, is necessary to improve user/your experience and maintain the quality of our Service.
User Device and Location
This information is needed to provide troubleshooting solutions and to understand the usage trends of our customers. The information we collect may include unique device ID, hardware type, MAC address, IMEI, OS, device name, email address, advertising ID, location, IP, and/or other location-based information.
The data listed above can be used to track the content you access in connection with the Service and your online behavior or to deliver, target and improve our advertising and the Service. For information on how to opt-out from personalized advertisements, see section “Opt-out of targeted advertising” below.
With your full consent, we may collect and process information on your precise location. We will use this information only to enhance the immediate game experience via functions like Nearby Friend finding, matching or similar.
Customer Support
We may need to collect your email address in order to respond when you contact our Customer Support Team. We may use the email address to contact you about your gaming experience with our games and notify you about company news and promotions. If you no longer wish to receive certain email notifications, you may opt-out any time by emailing us at [email protected]
When you contact our Customer Support Team, we may also collect your device information (such as your OS version and device model), location-based information, Player ID or device ID, and your service request information to provide proper solutions in troubleshooting situations.
Disclosure of Your Information
We will not share your personal information without your consent except the following conditions:
- When you agree to share your information with third parties for their own marketing purpose.
- We may disclose information about you as permitted by law or when we believe that release is appropriate to comply with the law, i.e., government request, applying our rights or protecting the rights, property, or safety of us or our users.
- We may engage other companies or individuals to perform services on our behalf, i.e., Providing customer support.
- We may share combined or anonymous information about you with business partners, advertisers, publishers, and other third parties.
We may also share your information in connection with any merger, sale of our assets, or a financing or acquisition of all or a portion of our business to another company. You will be notified via email and/or notified on our site of any change in ownership or additional users of your personal information.
Cookies
We use cookies and similar technologies, including local storage to help us:
- Maintain your session when you use the Service.
- Enhance security.
- Remember information about your browser and your preferences.
- Understand how people use the Services in order to improve the Service.
Security / How we protect your information
We will use reasonable measures to protect your information from unauthorized access or against loss, misuse or alteration by third parties. Even though we make good faith efforts to store and protect the information collected on the Service in a secure operating environment that is not available to the public, we cannot guarantee the absolute security of that information during its transmission or its storage on our systems.
No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.
Data Retention
We will retain your Personal Information for as long as your account is active or as needed to provide you services. We may retain your Personal Information even after your account is closed. If you no longer want us to use your information or wish to cancel / delete your account, contact us at [email protected] In some cases, we may not be able to delete your account. In this case, we will let you know why.
Access to Personal Information
If there is a change to your personal information, or you no longer desire our Service, you may edit, update, or delete the data by making the change within your account settings or by contacting us at [email protected] We will provide you a copy of your personal data in an electronic format upon request. In some cases, we may not be able to remove your personal information. In this case, we will let you know if we are unable to do so and why.
Contact us
If you have questions about data protection, or if you have any requests for resolving issues with your personal data, please contact us
Email: [email protected]
Changes to the Policy
We may amend this Privacy Policy from time to time to reflect improvements or any other changes to our business. We will try to inform you about any significant changes to this Privacy Policy, which we feel may disadvantage you in any material way. If you object to any of the changes you should immediately stop using our Services and close any account you may have with us.